JOIN US AT THE BUFF DAY SPA!

Front Of House Co Ordinator

Are you passionate, driven and looking for career progression within an award-winning Day Spa?
Are you a team player? Join our Spa team of the Year 2023! Do you have a great attitude?

 

Here at The Buff Day Spa, our focus is you. We pride ourselves on being a company which empowers you to progress your career. One of our core values is education, which is why we strive to provide continuous professional development for each team member whether that be through leadership training with our Head Therapist or specialist product training from our partners Dermalogica, IMAGE, Voya, HydraFacial and Cosmeditech.

Being Dublin’s premier Day Spa for 20 years, its taught us that rest is just as important as work, and so each of our team members enjoy a quarterly wellness programme designed to offer balance and restoration as well as a free monthly treatment of choice!

At The Buff Day Spa, working together as a team is really important to us, we motivate and uplift each other daily.

We are currently looking for a talented Front of House Co-Ordinator to join our team. The role requires an energetic, enthusiastic, reliable person who is committed to providing superior service in our beautiful Spa environment.

 

Primary Duties

  • Ensuring the seamless and smooth day-to-day running of the reception
  • Client satisfaction – this is a primary responsibility.  All clients must receive the utmost care and attention while experiencing a 5-Star treatment
  • Efficiently manage all enquiries and bookings-made via phone, email, social media and in person
  • Efficient scheduling of appointments through our salon management software
  • Responsible for opening or closing of the Spa
  • Cash up, balance till and send reports to management team at end of day
  • Stock ordering and checking if needed
  • Ensure Daily Checklist is completed every day.
  • Manage gaps in the therapist column and encourage clients/therapists to fill them.
  • Perform a high standard of beauty treatments if required due to staff

 

Requirements

  • 1 years minimum experience
Candidate must always:
  • Have excellent organisational skills and an ability to multi-task
  • Strive to always achieve the highest standards
  • Be pro-active in all activities
  • Be immaculately presented
  • Possess superior Customer service skills
  • Have excellent attention to detail
  • Must have excellent English both written and verbal, excellent computer skills and have an ability to pick things up quickly.
  • Flexibility in working hours is required as we are open late evenings and Saturdays.
  • The ideal candidate will hold a relevant beauty qualification.
  • Must be able to perform beauty treatments if necessary.

 

Benefits

  • Quarterly Health and Wellness programme
  • Ongoing monthly/quarterly update training
  • Complimentary Monthly Spa Treatment
  • Generous family discount
  • Product House Incentives
  • Tax Saver Commuter Tickets
  • Cycle to Work Scheme
  • Employee of the Month reward and recognition
  • Career Progression for suitable candidates
  • Employee Assistance Program

 

If you fit the above criteria, please email [email protected] with a cover letter and your CV detailing relevant qualifications and experience.